Customer Support

Dedicated to serving all your automotive needs

For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership:

  • You'll find all the information you need to buy a car right here on our website.
  • Search through our extensive selection of new and pre-owned vehicles.
  • Request a price quote on a new vehicle of your choice.
  • Visit our departments. Our friendly, professional staff will exceed your expectations for personal service.
  • Enjoy prompt, quality service from our Service Center. Make an appointment or order parts online.
Please send us an email if you have any special requests or would like any extra help finding the automobile you want.

SHUTTLE SERVICE
Available to all service customers from 8:00 AM to 5:00 PM, to any destination within a 15 or 20 minute radius including your home, office, the local mall, etc.

AMENITIES
We offer to all our customers who utilize our service department a comfortable waiting room with TV, magazines, and the best coffee in town. We also offer Early Bird Night Drop Service.

QUALIFICATIONS
All service technicians are ASE certified and factory trained. Our service department utilizes state-of-the-art diagnostic machines and computerized equipment. Additionally, we have a well-stocked parts department and honor all competitor coupons.

COMPETITIVE PRICING
All normal maintenance and light repairs are discounted to very competitive levels and follow all manufacturer recommended maintenance schedules. Written service estimates available upon request. (No charge for estimates if we perform repairs) Please use our online form to schedule an appointment







Feel free to send us an email if you have any special requests or would like extra help finding the vehicle you want.

For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from Gorman - McCracken.








Gorman- McCracken Mazda
800 Highway 31 East
Longview, TX 75604
Phone: (877) 331-6796
Email: Contact Us
Fax: (903) 757-2098
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